Guidelines for using our services responsibly

At Neon - Free Ai Tools, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us during registration and login, including:

• Full Name: Required for account creation and personalization
• Email Address: Used for account verification and communication
• Mobile Number: Used for account verification and security
• Country: Used for localization and compliance with regional regulations
• Password: Securely stored using industry-standard encryption
• Device and browser information: For security and optimization
• IP address and general location data: For security and service improvement

All personal information is stored securely with encryption practices to ensure your data remains private and protected.

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To create and manage your user account
• To personalize your experience with our tools
• To improve user experience and develop new features
• To communicate with you about updates and new features
• To detect and prevent technical issues and unauthorized access
• To comply with legal obligations

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement appropriate security measures to protect your personal information, including:

• Password encryption using industry-standard hashing algorithms
• Secure HTTPS connections for all data transmissions
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
• Monitoring systems to detect and prevent unauthorized access

While we implement these security measures, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request a copy of your data
• Withdraw consent at any time

To exercise any of these rights, you can contact us through our app/website or email us at support@neon-ai-tools.com. We will respond to your request within 30 days.

Data Deletion

You have the right to request complete deletion of your account and associated data at any time. To request data deletion:

• Log in to your account
• Navigate to Account Settings
• Select the "Delete My Account" option
• Confirm your decision

Alternatively, you can contact our support team to request manual deletion of your data. Upon receiving your request, we will permanently delete all your personal information from our systems within 30 days.

Third-Party Services

We may use third-party services that collect, monitor, and analyze website usage. These services have their own privacy policies. We ensure that any third-party service we use adheres to privacy standards compatible with our own.

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share anonymous, aggregated data (not containing personal information) with partners for analytical purposes.

Children's Privacy

Our services are not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes:

• Processing data lawfully, fairly, and transparently
• Collecting data only for specified, explicit, and legitimate purposes
• Limiting data collection to what is necessary
• Ensuring data accuracy and keeping it up to date
• Storing data only as long as necessary
• Processing data securely and protecting against unauthorized access

As a data subject in the EU, you have additional rights including the right to be forgotten, the right to data portability, and the right to restrict processing.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, when appropriate, sending you a notification email. We encourage you to review this Privacy Policy periodically for any changes.

Last updated: May 16, 2025