Our commitment to customer satisfaction
Last updated: March 2024
Please read this refund policy carefully before making a purchase. By making a purchase, you agree to be bound by the terms of this policy.
At Neon - Free Ai Tools, we strive to provide the best possible service to our customers. We understand that sometimes things don't work out as expected, and we want to make sure you're satisfied with your purchase.
We offer refunds under the following circumstances:
Reach out to our support team with your refund request and order details.
Our team will review your request within 1-2 business days.
If approved, we'll process your refund within 5-7 business days.
Refunds are typically processed within 5-7 business days after approval. The time it takes for the refund to appear in your account depends on your payment method:
The following items are not eligible for refunds:
In some cases, we may offer partial refunds for:
For subscription-based services:
We may make exceptions to this policy in cases of:
If you have any questions about our refund policy or need to request a refund, please contact us at:
We reserve the right to modify this refund policy at any time. We will notify users of any changes by posting the new policy on this page.